What materials are your bags made of? Are they durable?

Our bags are made using a variety of materials such as premium vegan leather, genuine leather, and handpicked fabrics known for their strength and luxurious feel. Each piece is designed to last and maintain its look with proper care. Feel free to contact us in case you wish to know more details.

Can I fit my laptop, iPad, or daily essentials in this bag?

Yes! We mention exact dimensions and usage notes on every product page. If you’re unsure whether a specific bag meets your needs, feel free to schedule a quick WhatsApp video call with our in-store expert before placing your order.

Are the bags waterproof or resistant to rain?

Most of our bags are water-resistant but not waterproof. They can handle light splashes or drizzles, but we recommend keeping them away from heavy rain and wiping them dry immediately after exposure to moisture.

Can I return or exchange the bag if I change my mind?

We do not accept returns or exchanges for bags unless there is a genuine manufacturing defect. We recommend scheduling a live WhatsApp video call with our team to view the bag in real time and clarify any doubts before purchasing.

How should I care for and store my bag?

Wipe gently with a soft, damp cloth after use. For leather bags, use a leather conditioner occasionally to maintain shine and softness. Always store your bags in a cool, dry place—preferably in a dust bag to retain shape and finish.